Voice broadcasting is a mass communication technique which you lets you send automated calls to a large number of people at once. You can use call blasting service for notifications, alerts, offers, announcements, surveys and more. You can also record the customer responses by implementing a simple IVR in the call blast.
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A Call Center predictive dialer dials a list of phone numbers. When a call is answered, it will connect the call directly to the person who made the call. If there’s a busy tone, call disconnected, or answered by a machine, the dialer will not route the call to the agent. The advantage is that it saves the idle time between the calls, thus increasing agents’ productivity.
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The DINSTAR GSM/CDMA gateway enables providers to directly originate/terminate calls from/to local GSM networks. It is a cost-effective SIP/GSM gateway for SOHO, SMEs and system integrators, and also opens up new revenue generating opportunities for service Asterisk Asterisk is a free and No:1 open source framework for building communications applications and is sponsored by Sangoma. Vicidial VICIDIAL […]
How to configure TATA,Airtel,Vodafone,BSNL sip trunk with asterisk,freepbx,vicidial and elastix ippbx.
Asterisk is a popular and versatile telephony software which can be used to deploy advanced PBX systems. SIP Trunk configuration instructions below apply to the following Asterisk versions: Asterisk 11 Asterisk 13 Documentation is provided for scenario where Asterisk server uses Static IP address on the public Internet and when Asterisk server is on Dynamic […]
This article demonstrates how Account Administrators can provision their Yealink T21P, T33G, T42S, T46S, T57W, W52P, and W60P phones on their RingCentral admin portal.Supported PhonesYealink T21P / T31P / T33G / T42S / T46S / T48S / T57W / W52P / W56P / W56H / W60P / Requirements before you set up your phoneMake sure […]